Data Protection and Privacy Notice
WHO ARE WE?
Promote Portugal and Ireland, Culture and languages in both countries and abroad.
The Chamber supports the Community of Portuguese speaking language Countries, and is invested in promoting cultural awareness, trade and investment in each of those countries.
PCCI is a private, non-profit organisation, providing services to companies wishing to develop their relations with Portugal, Ireland and CPLP Countries.
PURPOSE AND SCOPE OF THIS NOTICE
For the purposes of this notice, the controller of your Personal Data is the Portuguese Chamber of Commerce Ireland (Incorporated), 38-39 Fitzwilliam Square, Dublin 2, Ireland.
APPLICATION OF THIS NOTICE
IMPORTANT: Please note that this notice, while intended to be as complete and accurate as reasonably possible, is not exhaustive and may be updated from time to time.
When engaging with the Portuguese Chamber of Commerce Ireland, we will collect Personal Data:
- from you: for example, through the information you provide to us in applying to become a member, the Personal Data you supply via our website, email, telephone or through your engagement with us at the Portuguese Chamber of Commerce Ireland events or as a recipient of the Portuguese Chamber of Commerce Ireland Services.
- from third party sources: including contact details from employers, software platforms we use for business processes, information from statutory and regulatory authorities and occasionally some additional sources.
WHAT PERSONAL DATA DO WE PROCESS?
The Portuguese Chamber of Commerce Ireland will collect and process Personal Data including, where applicable:
- your name;
- your employer, your job title and/or position;
- your contact details, including your address and phone number;
- financial information, including information necessary to make or receive payments to and from you and for the purposes of fraud prevention;
- details of your attendance at our events, photos and your social media profile and posts;
- details of your visits to the Chamber and your correspondence, communications and connections with our staff;
- publicly available information;
- any information which is provided to us by you or on your behalf;
- information about your visits to our website(s) such as the domain and host from which you access the Internet, the Internet protocol (IP) address of the computer you are using; the browser software you use; your operating system and the date and time you access the website;
- your ‘wish-list’ of Membership Directory connections;
- your business activities and your areas of interest; and
- information relating to your subscription to, receipt of or interest in any of our mailing lists or newsletters.
HOW AND WHY DO WE PROCESS PERSONAL DATA?
The following table details the legal basis for (the “Legal Basis“) and the reasons why (“Purposes“) we process your Personal Data:
NECESSARY FOR ENTERING INTO OR PERFORMANCE OF A CONTRACT
Legal Basis
It is necessary to process your Personal Data to enter into and perform our contract with you as a member of the Portuguese Chamber of Commerce Ireland or perform our contract with you for our services.
Purposes
We obtain, collect and process your Personal Data:
Entering Into and Performing our Contract with you as a Member of the Portuguese Chamber of Commerce Ireland:
- to determine, perform and execute the terms on which you will engage with us;
- to ensure the smooth running of your membership (including all of the activities that need to be undertaken before, during and after your PCCI membership);
- to add you and your contact details to our Membership Directory as part of your PCCI membership;
- to process payment of membership fees; and
- to administer requests or procedures requested by you throughout your PCCI membership (e.g. event bookings).
Portuguese Chamber of Commerce Ireland Membership Directory:
For the purpose of managing and maintaining the Portuguese Chamber of Commerce Ireland Membership Directory and in particular:
- to add you as a Member to the Membership Directory;
- to update your contact details on the Membership Directory as necessary;
- to provide you access to our Membership Directory online;
- to assist in facilitating meetings and introductions through the Membership Directory; and
- to process your queries in respect of the Membership Directory.
Portuguese Chamber of Commerce Ireland events:
- to inform you of our events programme;
- to monitor your attendance at PCCI events;
- to add you to our attendee lists for the Portuguese Chamber of Commerce Ireland events;
- to notify other PCCI members of your proposed attendance at events;
- to book an event;
- to process your payment for featured events e.g. Christmas Lunch, Patrons Lunch, Working Groups, Annual Business Awards, Business Lunch; and
- to confirm your event booking and send you information regarding the event.
Portuguese Chamber of Commerce Ireland Services
For the purpose of managing, maintaining and improving our services and in particular:
- Seek your views or comments on the service we provide
- Improve our services
- Send you communications which you have requested or that may be of interest to you. These may include information about the products and services we supply including Email and Web Security.
- To process payments for services.
IMPORTANT
LEGITIMATE INTERESTS
Legal Basis
We may obtain, collect and process your Personal Data where we have a legitimate interest to do so part of your engagement with us as a Portuguese Chamber of Commerce Ireland Member.
Purposes
We obtain, collect and process your Personal Data:
Portuguese Chamber of Commerce Ireland Membership Development
- to grow membership numbers;
- to improve member engagement and facilitate business opportunities between members;
- to share contact information and arrange introductions between members;
- to share information regarding your business and business interests with other members;
- to provide Portuguese Chamber of Commerce Ireland members with annual membership reports;
- to provide and process member satisfaction surveys, policy surveys and referral forms;
- to process and communicate with you regarding renewing your Portuguese Chamber of Commerce Ireland membership; and
- to process and communicate with you when you end your Portuguese Chamber of Commerce Ireland membership.
Marketing, News & Events Communication
- to provide you with information in relation to our events programme, general news from Portuguese Chamber of Commerce Ireland and other communications from Portuguese Chamber of Commerce Ireland deemed to be of probable interest (please note that you may opt-out of receiving such marketing information by contacting us at info(@)portuguese-chamber.com, or please write to Portuguese Chamber of Commerce Ireland, 38-39 Fitzwilliam Square, Dublin 2.
Facilitate Portuguese Chamber of Commerce Ireland Events
- to add you to our attendee lists for Portuguese Chamber of Commerce Ireland events;
- to notify other PCCI Members of your attendance at Portuguese Chamber of Commerce Ireland events; and
- to obtain information about your dietary requirements for Portuguese Chamber of Commerce Ireland events.
Portuguese Chamber of Commerce Ireland Services
For the purpose of managing, maintaining and improving our services and in particular:
- Seek your views or comments on the service we provide
- Improve our services
- Send you communications which you have requested or that may be of interest to you. These may include information about the products and services we supply.
Promote Portuguese Chamber of Commerce Ireland
For the purposes of promoting Portuguese Chamber of Commerce Ireland and its events including:
- to photograph and video-record members at Portuguese Chamber of Commerce Ireland events;
- to share photographs and recordings of Portuguese Chamber of Commerce Irelande events on social media, the FPortuguese Chamber of Commerce Ireland website, PCCI Newsletter; and
- to produce Portuguese Chamber of Commerce Ireland promotional material.
Responding to Queries
- to process and respond to any enquiries, requests and complaints you may submit to us via our website, e-mail or phone.
Improving Website Functionality & Efficiency
- to provide, improve, test and monitor the effectiveness of the France Ireland Chamber of Commerce Website;
- to monitor metrics such as total number of visitors, traffic data and demographic patterns; and
- to ensure the content on the Website is presented in the most effective manner for you and to enhance your use of the Site.
Improving Portuguese Chamber of Commerce Ireland services
- to better our services offering through online surveys and focus groups; and
- to survey members in order to gain an insight into business trends and shape our services.
IMPORTANT
Before we process your Personal Data to pursue our legitimate interests for the above purposes, we determine if such processing is necessary and we carefully consider the impact of our processing activities on your fundamental rights and freedoms. On balance, we have determined that such processing is necessary for our legitimate interests and that the processing which we conduct does not adversely impact on these rights and freedoms.
Please note you have the right to object to the processing of your personal data for direct marketing.
You may unsubscribe from Portuguese Chamber of Commerce Ireland marketing communications (including but not limited to information regarding our events programme and general news from Portuguese Chamber of Commerce Ireland) by contacting Portuguese Chamber of Commerce Ireland at info@portuguese-chamber.com or write to: Portuguese Chamber of Commerce Ireland, 38-39 Fitzwilliam Square, Dublin 2.
WHO IS YOUR DATA SHARED WITH?
As a networking organisation, we may disclose some or all of the Personal Data we collect from and obtain about you to the following third parties:
- Other Portuguese Chamber of Commerce Ireland members;
- Internal teams within Portuguese Chamber of Commerce Ireland such as IT, Finance, managers, system administrators and support staff;
- IT & website service providers, marketing companies, PR agencies, printers, advertising agencies and other suppliers;
- Other people in your organisation;
- Third parties involved in hosting or organising events;
- Professional advisors such as tax or legal advisors, consultants and accountants;
- Regulatory authorities (e.g. enforcement agencies and public bodies).
TRANSFERS OF YOUR PERSONAL DATA
We use secure European servers to store your data and will not transfer your information outside of the EU. We take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
HOW LONG DO WE RETAIN YOUR DATA?
Your Personal Data will be retained for as long as you remain a Portuguese Chamber of Commerce Ireland member and thereafter for a period of no more than six years. Once we have determined that we no longer need to hold your Personal Data, we will delete it from our systems.
Please note that in certain circumstances, we may hold your data for a longer period, for example, if we are processing an ongoing claim or believe in good faith that the law or a relevant regulator may reasonably in our view expect or require us to preserve your Personal Data.
WHAT RIGHTS DO YOU HAVE?
Under the GDPR, you have a number of rights such as:
- Right of Access: You have the right to ascertain what type of Personal Data Portuguese Chamber of Commerce Ireland holds about you and to receive a copy of this Personal Data.
- Right to Complain: You have the right to lodge a complaint regarding the processing of your Personal Data to the Data Protection Commission.
- Right to Erasure: In certain circumstances you may request that we delete the Personal Data that we hold on you.
- Right to Object: Where we rely on our legitimate interests to process your Personal Data, you have a right to object to this use. We will desist from processing your personal information unless we can demonstrate an overriding legitimate interest in its continued processing.
- Right to Portability: You may request us to provide you with certain Personal Data which you have given us in a structured, commonly used and machine-readable format and you may request us to transmit your Personal Data directly to another data controller where this is technically feasible.
- Right to Rectification: You have the right to have any inaccurate Personal Data which we hold about you updated or corrected.
- Right to Restriction: You have the right to request that Portuguese Chamber of Commerce Ireland stop using your Personal Data in certain circumstances including if you believe that the Personal Data we hold about you is inaccurate or that our use of your Personal Data is unlawful. If you validly exercise this right, we will store your Personal Data and will not carry out any other processing until the issue is resolved.
You can exercise any of these rights by submitting a request to our Director, Antonio Queiroz, in writing: info@portuguese-chamber.com or post c/o Antonio Queiroz, Portuguese Chamber of Commerce Ireland, 38-39 Fitzwilliam Square, Dublin 2.
We will provide you with information on any action taken upon your request in relation to any of these rights without undue delay and at the latest within 1 month of receiving your request. We may extend this up to 2 months if necessary however we will inform you if this arises. Please note that we may ask you to verify your identity when you seek to exercise any of your data protection rights.
You also have the right to lodge a complaint with the Data Protection Commission. For further information see www.dataprotection.ie.
CHANGES TO THIS NOTICE AND QUESTIONS
We may amend this notice on occasion, in whole or part, at our sole discretion. Any changes will be effective immediately upon communicating the revised notice to you.
If at any time we decide to use your Personal Data in a manner significantly different from that stated in this notice, or otherwise disclosed to you at the time it was collected, we will notify you by e-mail or post, and you will have a choice as to whether or not we use your Personal Data in the new manner.
Should you have questions, requests or comments about the way your Personal Data is being used or processed, please contact our Director, Antonio Queiroz, at info@portuguese-chamber.com or write c/o Antonio Queiroz, Portuguese Chamber of Commerce Ireland, 38-39 Fitzwilliam Square, Dublin 2.